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University of Balamand > News > Archive > Enhancing Communication Skills

Enhancing Communication Skills
A Workshop

The Nursing Program at the Faculty of Health Sciences, University of Balamand, in line with its mission of “fostering quality nursing education and influencing the nursing profession and the health care environment in Lebanon and the region” and in collaboration with the Centre Hospitalier du Nord (CHN), organized a seven-hour workshop on “Enhancing Communication Skills” in the CHN premises on November 28th, 2015.

The workshop aimed at enhancing the communication skills of nurses with patients, families and other members of the health care team, hoping also to instill an understanding of the dynamics of these skills. The program comprised an overview of the topic, followed by interactive sessions on conflict resolution, problem solving and emotional intelligence. Case studies were discussed, and focus groups and role plays were utilized. The group activities were led by Ms Ursula Rizk, Dr Nayla Nahhas, Ms Jihane Saadeh, Ms Saydeh Dableh, Ms Hiba Chakhtoura, and Dr Salaheddine Ziadeh.

The training targeted twenty-five professional nurses and nurse managers, all of whom provide direct care to patients in different areas of the CHN hospital. At the end of the session, the latter warmly thanked the organizers, singling out their interaction with the workshop leaders as having been especially beneficial. They expressed the hope that more such workshops would be arranged.​​

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University of Balamand,
Balamand Al Kurah,

Tel:  +961-6-930250
Fax: +961-6-930278